GDPR Compliance

Last updated: January 2024

Saffron Vale is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines your rights under these regulations and how we ensure compliance.

Data Controller

Saffron Vale acts as the data controller for personal information collected through this website and our services. We are responsible for determining the purposes and means of processing your personal data.

Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal information we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will make necessary amendments without undue delay.

Right to Erasure

Also known as the right to be forgotten, you may request deletion of your personal data where:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You may request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data or have objected to processing.

Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision making.

Exercising Your Rights

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request. There is no fee for most requests, though we may charge a reasonable fee for repetitive, manifestly unfounded, or excessive requests.

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests
• Legal Obligation: Processing is necessary to comply with the law

Data Protection Officer

For a business of our size, we are not required to appoint a Data Protection Officer. However, data protection queries should be directed to:

Saffron Vale
14 Bloomsbury Square
London WC1A 2LP
United Kingdom
Email: [email protected]

Complaints

If you are not satisfied with how we have handled your personal data or your data protection rights, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.